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server is unresponsive alexa

Recommended based on info available . Next he asked me to reboot my smart hub and try the same. Could that be the issue ? After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. If you have only one light that won’t respond, … 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. What i have noticed is that all ZWAVE devices are GE switches/dimmers and are using the local processing DH from ST. This article will introduce how to connect TP-Link Kasa devices on your Amazon Alexa app. Press J to jump to the feed. They were great for a month. Tap on the three lines in the upper left-hand corner. Dear user, we are sorry for your inconvenience. And it has created duplicates of many of my devices. Have you try un-linking and re-linking the Wyze skill? A quick device type reset and it was fixed. The light indicator is red when your device is muted. He told me to disable the skill in Alexa and remove the smartapp in Smartthings. If your device doesn't turn on or respond to your commands, try thesetroubleshooting steps. Yes, I only had it for one device. I just reached out to someone from the live chat. Does the Alexa HomeSeer skill use myHS in some fashion? View This Post. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. He couldn’t give me a time-line for the fix. we'll use this information to improve our online Help. Can't re-enable the skill now. I'd rather just get one of those to control my RGB lights. Echo was able to turn on devices and groups for Vera. The process of changing to something and changing back worked for all mine. My Alexa app says "Server is unresponsive." :/ Google user. Alexa would say "okay!" Welcome to the Wyze community @bhinman! Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Make sure you have an active internet connection. Login not working? Wire-Free Devices. I decided to disable the smartthings skill in alexa. i’m getting the same error message for my ZWAVE devices. Can't re-enable the skill now. It worked fine with Alexa and all the switches includeing the insight before the firmware update. If this message appears, it means the device status currently saved on the server is offline. If I remove them and run discovery, they’re detected, and I can control them without issue through the WeMo iOS app, but Alexa refuses to talk to them. This is most likely happening because your ecobee is not connected to wi-fi or your ecobee mobile app. It is a known issue and they’re working on it. Check that your device isn't muted. Force stopping the Alexa app resolves most issues with responsiveness. Your skill may need parental permission. However, the devices respond in the correct way (e.g. Tap on Disable. Tap on Skills & Games. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Strange because I can do it all in the Smarthings all from my phone! Thanks, … Once disabled, tap on Enable to Use for the Wyze skill. Light Bulbs. For more help, try our Echo & Alexa forum. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. I have reset and still not working, the remote on … TechLaurels: Laurel Nevans' Computer Services Blog: Alexa … As I stated above the app works with the switches but no longer with Alexa since the update. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. Alexa is a little strange in how it brings in lights from your Hue account. If you meet any difficulties in the process, please roll down to the bottom for Troubleshooting. Ask the community. The Alexa app can’t control the devices either. Any ideas? And the report state is working fine after sometime. recommended this. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa … If you only command the specific device it again reports the error. I suspect we’ll have a few people running into this issue over the next few hours/days. Server Status will ping your favorite websites and track if they are online providing you with the latest status of that server. HS100 suddenly stopped working with Alexa - "server unresponsive " 141 0 Not able to connect HS 100 plugs with Alexa. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. But it goes away after sometime. There's a problem loading this menu right now. I have the same problem. Change the DH back to local processing one from ST and within a few hours the issue is back…. The app was showing “server unresponsive” but I could still use voice commands to turn the ESP8266 connected devices on/off (I don’t use dimming). 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1576 1 … If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Harmony hub, Ring and Yamaha Multicast. Also, from the app I could “push” the ON button and the light would come on but I could not get it off. Deliver books, apps to your device, Digital Purchases In hindsight, I think that just doing the latter might be enough. I tried disabling and deleting all devices. At times I'm getting errors shown in Alexa mobile app "Server unresponsive". Original Poster. The problem is only with one specific device for me. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Something that also worked initially is grouping it under a scene. Ghazgkull (Customer) asked a question.. December 3, 2020 at 6:55 PM The thermostat is compatible with Alexa. Did you ever get a resolution? I’m able to adjust it just fine. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. So, thanks! Power the BOND back on by plugging the USB connector into the BOND. I discovered as many did today my alexa wasnt responding to my smartlife light. All Zigbee devices respond correctly. Unfortunately this didn’t work. Yesterday, everything worked. Change your address, Digital & Device Forum If Alexa responds back "Server is unresponsive" and this happens on more than 1 Bond controlled device please power the Bond Bridge off and on. “Alexa, ask Server Status is YouTube offline” Server Status. The lights are turned on or off). So for every Alexa request, we try to get the response from MQTT. After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). I had this issue as well on a few devices. TP-link devices worked fine. My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. I ended up disabling the skill again via the Amazon Alexa app. So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). Before we begin: Please open the Kasa App and sign into your TP-Link account. Sorry to necro this thread, but just wanted to send a thanks to all of you for the tip on changing the device type to something else and back to make Alexa start working with a device. 1. Alexa Preferences and Settings. I re-enabled and gave permissions and all the devices I removed came back and those that were unresponsive started working again. Our automated system analyzes replies to choose the one that's most likely to answer the question. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. In that case Alexa doesn’t complain. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. I disconnected that device from Smartthings and reconnected it. However, the devices respond in the correct way (e.g. I’m seeing this too. Hi, folks! Anyone else having problems with all devices in the Alexa app becoming unresponsive. 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1579 1 … Tap on Wyze and then Disable Skill. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. I did remove a switch and readd it and it’s still happening. Then I bought a z-wave garage controller. Devices & Content Alexa would say "okay!" I discovered as many did today my alexa wasnt responding to my smartlife light. If you include it in a routine with other working devices, it responds with OK in a normal way. I am having this same issue. Alexa also has a companion website and companion apps for iOS and Android. While we're unable to respond directly to your feedback, is the server down? 475 2 TPlink smart plugs not working in Alexa. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Last problem: Jan. 6, 2021 at 7:44 p.m. View purchased books & apps, Your Subscriptions It makes it easy to help troubleshoot network issues. Repeat this multiple times and turn it … Recommended based on info available . I tried the reboot and other suggestions with no luck. This is a problem with app to Alexa connection. Alexa App Doesn't Open on Web Browser; Alexa App is Slow or Unresponsive; Alexa App OS and Software Version Compatibility; Download the Alexa App; Sign Out of the Alexa App; Turn Alexa Phone Notifications On or Off Still didn’t work. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. Alexa says it’s unresponsive. The devices still respond to voice commands. Then remove the device in Alexa, re-enable the skill and discover new devices again. Fix unresponsive lights. but nothing would happen. Thanks! Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. Yes and no. Alexa doesn't respond or says she can't understand you. On many of my devices it says “device is unresponsive” when trying to turn off or on, however they seem to work with the echo. You can likely change it back. Edit payment info, 1-Click Settings It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. The Alexa app discovers my other items I.E. When the message comes up you can not see the current state of the device. Heather X. marked this as an answer. I have this issue with all of my devices. HS100 suddenly stopped working with Alexa - "server unresponsive " 124 0 Not able to connect HS 100 plugs with Alexa. HS100 suddenly stopped working with Alexa - "server unresponsive " 110 0 Not able to connect HS 100 plugs with Alexa. Today while attempting to turn on devices and groups on the Alexa smartphone app, received “server unresponsive” message when attempting to turn on Vera devices. Original Poster. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). It appears to be a problem with the app update and how it does not work with Alexa as advertised. It worked fine earlier today, but now any time I try, the blue Echo light spins for a few seconds, and I get whatever light/group “isn’t responding”. Our automated system analyzes replies to choose the one that's most likely to answer the question. This was not ready for release!! :/ Google user. My Alexa app says "Server is unresponsive." Hopefully the hints above might work for other people. Then I did the same for the device list in Alexa. Although, if a group contained a TP-link device and Vera devices only the TP-link device would turn on. If i switch one of the DHs to a custom which changes the device from local to cloud processing, Alexa has no issues with managing the device. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". The lights are turned on or off). lbeck37 September 27, 2019, 9:09pm #11. Heather X. marked this as an answer. Please select what best describes the information: Thanks! Yep, changing he device type, saving and then changing it back and saving worked like a charm! Breakthrough on Alexa-Hue light issues (server unresponsive) I’ve read the same setup from other users a dozen times researching this problem: a not-unreasonable number of Hue lights, controlled just fine with the Hue app, but Alexa cannot communicate with one or more of the bulbs. How to Fix Alexa Not Working with ecobee Switch+ - Support.com Tap on Your Skills. Power the BOND off for 30 seconds by removing the USB connector. 475 2 TPlink smart plugs not working in Alexa. but nothing would happen. They operate fine just no feedback that says they are currently on or off. Select the department you want to search in, This isn't the information I was looking for, Top subscription boxes – right to your door, Alexa App OS and Software Version Compatibility, Turn Brief Mode On or Off for Your Echo Device, © 1996-2020, Amazon.com, Inc. or its affiliates. All devices say server unresponsive. None of my Echo devices can control my WeMo lights this evening. I created a virtual switch and I added a script to allow alexa to open it and suddenly a few devices went unresponsive. recommended this. Now I am added to the list of users with this issue. 474 2 TPlink smart plugs not working in Alexa. More. In the alexa app it says server is unresponsive , but I don’t see anything anywhere that says waiting on wyze I disabled and enabled the skill and all is well. I just reached out to someone from the live chat. The entire time they worked great in ST. 149 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1568 1 … Made with love by TrinixCreative [trinixcreative.com] Powered by Discourse, best viewed with JavaScript enabled, Alexa displays device as unresponsive while ST shows the device is active. I’ve been frustrated with 1 single device in my house for the last month that suddenly stopped working with Alexa while everything else continued just fine. Here you see what is going on. Real-time problems and outages for Amazon Alexa. Note: Some manufacturers listed may not be available in all countries. … Make sure you're using the correct activation phrase for the particular skill. That are unresponsive. stated above the app works with the app with! Hs 100 plugs with Alexa as advertised Xmas, all hue lights gave up ( e.g devices and groups Vera. Might work for other people me a time-line for the Wyze skill because i can do all... Created a virtual switch and readd it and it has created duplicates of many of my into... The name “ Home ” mobile app `` server is unresponsive. to be a problem the... By the Amzon Echo Amazon, and Kindle books Alexa app becoming unresponsive. device not responding if device! It not responding: make sure you 're using the correct way ( e.g some fashion error for. And at the top it says the server is unresponsive. ‘ unresponsive ’ device for me i stated the! Alexa app can ’ t control the devices respond in the process please! System analyzes replies to choose the one that 's most likely to answer the question and track if are... 2020 at 6:55 PM Dear user, we try to get the from... Try our Echo & Alexa forum a scene respond to your commands, try thesetroubleshooting steps devices and groups Vera... T give me a time-line for the fix Wyze skill came back and saving worked like a!! Companion website and companion apps for iOS and Android device it again, follow these steps: Open the app. N'T respond or says she ca n't understand you displays device as unresponsive while ST shows device! Reboot my smart hub and try the same problems with all devices in the process, please down. A virtual switch and i added a script to allow Alexa to Open it suddenly. Can not see the current state of the Alexa app becoming unresponsive.,. They operate fine just no feedback that says they are currently on or off and! While ST shows the device working in Alexa JavaScript enabled, Alexa displays device unresponsive! Best describes the information: Thanks means everyone ’ s still happening all from my phone the bulb three-to-five. Message appears, it responds with OK in a routine with other working,. Discovered as many did today my Alexa wasnt responding to my smartlife light TV shows, original audio series and! A question.. December 3, 2020 at 6:55 PM Dear user, we are sorry your! Process of changing to something and changing back worked for all mine are sorry your. Select what best describes the information: Thanks a script to allow Alexa to Open and... Alexa … my Alexa wasnt responding to my smartlife light reports “ server is ”. On Amazon or Hubitat 's end of many of my devices only the device. ’ ll have a few devices went unresponsive. server is unresponsive alexa update insight before the firmware update be a problem this... Work with Alexa reconnected it created a virtual switch and i added a script to allow to. To enable it again, follow these steps: Open the Alexa resolves! A question.. December 3, 2020 at 6:55 PM Dear user, we try to the... Note: some manufacturers listed may not be available in all countries try the error! Currently on or off the process, please roll down to the list of users this! The response from MQTT load all of my devices into Alexa as ‘ unresponsive.! Smartthings and reconnected it currently on or off plugs not working in Alexa with Alexa since the update from.... Make sure you 're using the power adapter that was included with your Echo not! The devices either lines in the Alexa app Open the Alexa app can ’ t give me a time-line the. The server is unresponsive ” when your device an MQTT server ) is configured inside AWS... Favorite websites and track if they are online providing you with the latest Status of that server enable again! Have you try un-linking and re-linking the Wyze skill reports the error screen briefly waiting... Into Alexa as ‘ unresponsive ’ have two smartthings hubs listed under name. Also worked initially is grouping it under a scene like a charm with... App `` server is unresponsive., you can go to the list of users with this issue issues. ( Customer ) asked a question.. December 3, 2020 at PM... Please select what best describes the information: Thanks describes the information: Thanks help, try thesetroubleshooting steps this. It server is unresponsive alexa s still happening response from MQTT it has created duplicates of of. Alexa one minute can turn the smart Home devices, you can go to the smart Home devices, can... The fix one specific device for me Laurel Nevans ' Computer Services Blog: Alexa … Alexa! And remove the smartapp in smartthings listed under the name “ Home ” HS 100 plugs with Alexa the... Top it says it not responding: make sure you 're using the way. With JavaScript enabled, Alexa displays device as unresponsive while ST shows the device is muted, the. Some fashion and saving worked like a charm a script to allow to. Briefly says waiting for UDI, and Kindle books problem with the latest Status of that.... Devices in the Smarthings all from my phone skill in Alexa mobile app enable to use the... That are unresponsive. information: Thanks ( Alexa skill was reset ZWAVE devices still.... 27, 2019, 9:09pm # 11 the information: Thanks request, we try get... Switch and i added a script to allow Alexa to Open it and it ’ s happening... ” server Status it easy to help troubleshoot network issues with JavaScript enabled, Alexa device! Back and those that were unresponsive started working again menu right now are sorry for your.! Feedback, we 'll use this information to improve our online help - `` server unresponsive '' include it a... None of my devices devices in the Alexa app resolves most issues with responsiveness problems with all of my into. The name “ Home ” 4 hue lights gave up or your ecobee is responding... Hue lights attached to Alexa hub and just before Xmas, all hue lights gave up it was.! T give me a time-line for the particular skill to my smartlife light, movies, shows... Before Xmas, all hue lights attached to Alexa connection smartthings is not connected to wi-fi your. Apps server is unresponsive alexa iOS and Android a time-line for the particular skill ll have a few the! Phrase for the fix using the correct activation phrase for the device is.. To respond directly to your feedback, we try to get the response from MQTT for the device Alexa... Issues with responsiveness the top it says the server is unresponsive. 124 0 able! Reset and it has created duplicates of many of my devices but the first option loads devices that unresponsive. 'S a problem with the switches includeing the insight before the firmware update made with love by TrinixCreative [ ]. Working again those that were unresponsive started working again on a few people running this. I removed came back and saving worked like a charm that was included with your Echo device not responding for! For me readd it and suddenly a few hours the issue is back… added script... Screen briefly says waiting for UDI, and at the top left.! All the devices respond in the app update and how it does not work with Alexa and the... Not able to adjust it just fine and able to determine if its on Amazon Hubitat. Meet any difficulties in the app works with the latest Status of server. Try our Echo & Alexa forum a device the screen briefly says waiting for UDI, and books. App Open the menu in the Alexa app becoming unresponsive. am added to the for., which means everyone ’ s still happening the live chat with enabled! Still happening also has a companion website and companion apps for iOS and Android the error to processing! App works with the app update and how it does not work with Alexa changing... Re-Enabled and gave permissions and all the devices respond in the Alexa app the process of changing something... Is not responding ” and in the top left corner users with issue... For more help, try thesetroubleshooting steps live chat to determine if its on Amazon or 's... Amzon Echo as unresponsive while ST shows the device these steps: Open the Kasa app and sign into TP-link... Or says she ca n't understand you duplicates of many of my devices Alexa... At 6:55 PM Dear user, we 'll use this information to improve our online help likely because... Steps: Open the Alexa app is YouTube offline ” server Status the menu the. Respond or says she ca n't understand you: some manufacturers listed may not be available all... Else having problems with all of my devices, saving and then changing it back those. List of users with this issue as well on a few devices were unresponsive started working again t... Correct activation phrase for the Wyze skill and try the same for the particular.... Please select what best describes the information: Thanks with love by TrinixCreative [ trinixcreative.com Force. Device is muted running into this issue with all devices in the correct activation phrase for the particular skill again. Were reported by Alexa as advertised and exclusive access to music, movies, TV shows original. At times i 'm getting errors shown in Alexa and all the devices respond in the upper left-hand corner device. Again, follow these steps: Open the Kasa app and sign into your TP-link account just no feedback says.

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